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How kobun88 Handles Your Personal Data

This page sets out exactly what data kobun88 collects when you open an account, deposit via DANA, OVO or GoPay, and browse the lobby — and what we do with it. Availability of our services depends on local law and eligible regions in Indonesia.

Account data protectionDANA, OVO, GoPay wallet privacyCookie controlsData access requestsIndonesia-region scope
kobun88 How kobun88 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Every part of our data flow — from the moment you enter your phone number at account creation to the point your GoPay withdrawal clears — is handled with specific controls in place. Below are the four areas we actively manage to keep your information safe and your access transparent.

Account Security Login sessions are protected with OTP verification sent to your registered phone number. Suspicious access from an unrecognised device triggers an additional confirmation step before entry is allowed.
Cookie Controls We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can clear or limit cookies through your browser settings at any time without losing your account.
Retention and Deletion We retain your account data for as long as your account is active or as required by applicable rules where our service operates under local law. Closed accounts are subject to a structured data deletion schedule.
Data Access Requests You can request a full export of the personal data we hold on your account. Submit the request via live chat or support email; we aim to respond with your data package within the timeframe local law requires.
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your personal data, want to correct account information, or need to submit a formal data access request, our support team handles privacy queries directly. Reach us through any of the channels below and include your registered account email so we can locate your record without delay.

Live Chat Open live chat from within your account dashboard. Mention 'privacy request' at the start and our team will route your query to the correct handler.
Email Support Send your data access or correction request to our support email. Include your registered name and the wallet type — DANA, OVO or GoPay — linked to your account.
Account Help Centre Visit the Help section inside your logged-in account. The Privacy and Data category lists the steps to submit a deletion or portability request without waiting for an agent.

Your Privacy Rights at kobun88

These are the questions we receive most often about personal data, account privacy and how to act on your rights. If something below does not cover your situation, reach us through live chat or support email.

We collect your name, email, phone number and the wallet identifier — DANA, OVO or GoPay — you use for deposits. Session logs are recorded to protect account security and confirm transaction matches.

We share only what is necessary with payment processors handling DANA, OVO and GoPay transfers. We do not sell personal data or pass it to advertisers outside of what our policy permits under local law.

Submit a data access request through live chat or our support email. Include your registered account email. We will respond within the timeframe required by applicable rules where the service is available.

Yes. Send a deletion request via support email. We will process it subject to any retention obligations under local law that apply to closed accounts in your region.

We use session and functional cookies only. You can manage or block them through your browser settings. Disabling cookies may affect lobby functionality but will not remove your account access permanently.

Only a transaction reference is stored — not your full wallet credentials. This reference is used solely to match your deposit or withdrawal to your account balance and is not shared beyond that purpose.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.